Shipping & Returns
Shipping CostsShipping is a flat rate of $7 for those Australia wide.
FREE shipping for orders over $65
Shipping DetailsOnce your order has been placed we pack the order as quickly as possible and get it ready to be dispatched. Once dispatched, you will receive a confirmation email. Your order is picked up by our courier service and tracking number will be provided. Please allow 3-7 business days for your delivery to arrive or up to 10 days or rural areas.
Eco – Friendly Shipping MaterialsWe are doing our best to ensure our materials we supply are sustainable and are eco friendly.
The parcel bag – made from corn starch it goes in the compost or even your worm farm!
The shipping boxes – reuse to store bits and pieces for or recycle.
If you have any concerns or enquiries about your order please contact firstname.lastname@example.org
Not happy with your item or ordered the wrong thing? We understand mistakes happen so we willing to provide you a refund provided the following conditions are met.
Please email email@example.com to notify us of your return and to receive the return postal address.
To be eligible for a return, your item must be unused, unopened and the item must be in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Buyer is responsible for paying for return shipping costs. Shipping costs are non-refundable. better health takes no responsibility for the returned item being lost in transit.